100% Satisfaction Guaranteed!
Bespoke Binny will be happy to exchange or replace faulty items within 30 days of original shipment.
Refunds and exchanges will ONLY be processed within 30 days of the date of purchase.
All items must be returned unused and in their original condition in order for a refund or exchange to be processed, less shipping.
In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange.
If damage occurs during delivery, we will be happy to recreate the original piece. However, many of our pieces are limited edition and recreating may not always be possible.
C112 The Chocolate Factory,
London, United Kingdom